IMPORTANT: As of April 29th @3pm ET, all orders made in the United States will NOT be eligible for exchange, only refund.

This is (hopefully) a temporary change that is in place due to the Trump Administrations current tariff policy.

Thank you for understanding as we work through these uncertain and changing times.

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We offer FREE returns & exchanges within 60 days of your order being fulfilled.

You can do any of the following:

1. Return your product for store credit.
2. Exchange your product for another product.
3. Request a Refund to the original payment method.

Any of these options will be 100% free

Note: For international orders (outside of the US & Canada) the customer will be responsible for printing and paying for the return label. These orders are also ineligible for exchange.

Please note the requirements & exceptions for returns:

• Returned items must have all tags still on and be returned in its original product packaging.
• Returned items must have no visible signs of wear or use. Please make sure to be careful of deodorant and makeup stains.
• For Bodysuits, please make sure to wear undergarments when trying on. Furthermore, the plastic hygiene sticker must not be removed.
• Items purchased during an active sale campaign will be ineligible for return.
• If an item has been received through an exchange, it will no longer be available for refund, but it can be exchanged again.

The return window closes at 5PM EST on the 60th day after your order is fulfilled.

Returns are considered on a case by case basis, and can be rejected if any of the above requirements are not met.

You will be provided updates on your return request automatically, but feel free to reach out to us at support@shoprayn.co or using our contact page.

Thank you so much for shopping with us. We hope we’ve made this as seamless as possible :)